Huh. Typical Bait & Switch. They start by saying an elder can do much to help others, but then quickly define that as being "spiritual help & spiritual gifts". God forbid they ever do anything practical or truly charitable for anyone.
JWs are the kind of people who, if portrayed in the Good Samaritan story, would lay a magazine or tract beside the beaten man on the road, then step over him and continue on their way, all the while thinking that they had done a very great & compassionate thing indeed.